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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marissa Miller

July 17, 2026

5  out of  5
rating by Marissa Miller
"Avee was so helpful !!! Appreciate her help and advice !! Highly recommend her !"
We responded:
"Thanks so much for the great review! We’re so happy Avee could be so helpful and provide the guidance you needed. We really appreciate you recommending her—please reach out anytime!"
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Tyler

July 14, 2026

5  out of  5
rating by Tyler
"Anytime I call with questions or issues they always have the answers and patience to help me out. Spoke to Avee today and she helped me better understand changes I made to my account and had a lot of helpful information about my policy as well as financial services they provide. Thank you again!"
We responded:
"Thank you for the great review! We’re so glad Avee was able to walk you through the changes to your account and share helpful information about your policy and the financial services we offer. We truly appreciate you trusting us—feel free to reach out anytime we’re always happy to help!"
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Ayme Brooks

July 13, 2026

5  out of  5
rating by Ayme Brooks
"Avee was very helpful and patient answering all my questions and concerns!"
We responded:
"Thank you so much for the great review! We’re thrilled to hear that Avee was helpful and patient throughout your visit, answering all your questions and concerns. We truly appreciate you choosing JBSF!"
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Chuck rumery

June 30, 2026

5  out of  5
rating by Chuck rumery
"Avee handled the requested addition to our policy professionally and was very polite while doing so."
We responded:
"Thanks so much for your review, Chuck! We’re glad Avee was able to handle your requested policy addition professionally and with the politeness you deserve. If you ever need anything else, we’re here to help."
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dianne barth

June 30, 2026

5  out of  5
rating by dianne barth
"Katie was very kind and patient with me with all my questions and She answered them all."
We responded:
"Hi Dianne—thank you for the wonderful review! We’re so glad Katie was kind and patient with you, and that she could answer all your questions. We truly appreciate your trust in us for your motorcycle insurance."
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Lisa Staten

June 24, 2026

5  out of  5
rating by Lisa Staten
"Spoke to Abby today , very helpful answered all my questions, was able to stear me.in right direction for retirement questions,"
We responded:
"Hi Lisa, thank you for your review! We’re so glad Avee was able to help you today and answer all your questions. It’s great to hear she was able to guide you in the right direction for your retirement planning. We truly appreciate your feedback and are here to help anytime!"
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Sherry

June 19, 2026

5  out of  5
rating by Sherry
"Avee was great helping me"
We responded:
"Thanks so much for the great review! We’re happy to hear Avee was helpful—our team truly appreciates it. If you need anything else, we’re here for you!"
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Braden Ours

June 19, 2026

5  out of  5
rating by Braden Ours
"This isn't my first time buying homeowners insurance from State Farm, but it is my first time dealing with Avee and the folks at Jake Breakey. Avee made everything so easy for my wife and I, and we're looking forward to working with her in the future!"
We responded:
"Thank you for the wonderful review! We’re glad to hear Avee made the process easy for you and your wife, and we appreciate your trust in State Farm. We look forward to working with you again in the future—please don’t hesitate to reach out anytime!"
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Teia Murphy

June 11, 2026

4  out of  5
rating by Teia Murphy
"It’s hard to get them to answer the phone but when they do, they’re very kind and they know what they’re doing!"
We responded:
"Thank you, Teia, for the positive review! We apologize about the delay regarding answering the phone and appreciate your patience. We look forward to serving your insurance and financial service needs for years to come!"
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doug gauerke

May 21, 2026

5  out of  5
rating by doug gauerke
"The office staff are always available and very helpful and knowledgeable when i need changes to a policy or just a question. I definitely recommend!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear our team has been there for you—quick to help, knowledgeable with policy changes, and ready to answer any questions.

We truly appreciate your recommendation! We’re here for your boat & watercraft, property, and vehicle insurance needs anytime. "
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Nat Smith

May 7, 2026

3  out of  5
rating by Nat Smith
"Terrible communication from the staff when it came to maintenance of and ultimately cancellation of my auto and renters policy. They regularly took days and multiple reminders to fulfill requests. I am currently waiting for them to cancel my policy which I first communicated days ago, and have followed up twice without a response.

Update - after leaving this review, I was followed up with and they cancelled my policy/issued the appropriate refund, which I appreciated. However, I ultimately don't believe that leaving a public grievance should be what prompts service."
We responded:
"Thank you for the update Nat. After digging into this thoroughly I realize we did not meet the extraordinary experience that we aim to give all of our customers. We have addressed the communication concerns and left a detailed message for you. We appreciate your past business and hope to earn your trust back in the future."
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Kim Kozar

May 6, 2026

5  out of  5
rating by Kim Kozar
"Avee is very nice and very helpful."
We responded:
"Thank you, Kim for your wonderful review! We’re so glad to hear that Avee was very nice and helpful, and that she was able to help you with your vehicle insurance needs. "
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Brandon Perales

May 6, 2026

5  out of  5
rating by Brandon Perales
"Great customer service when calling into the office!"
We responded:
"Thanks so much for your 5-star review! We’re glad you received great customer service when calling into the office. We truly appreciate your support and look forward to helping you again!"
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Cathy Ricketts

April 24, 2026

5  out of  5
rating by Cathy Ricketts
"My car was recently totaled by another driver. Her insurance has been a nightmare with trying to get a fair settlement. Avee has been a godsend helping me navigate dealing with them"
We responded:
"Hi Cathy! Thank you for the review. We know dealing with another driver’s insurance can be incredibly frustrating, especially after an accident. We’re grateful Avee could be a support and help you through it. Please don’t hesitate to reach out if you need anything."
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Sqxza YT

April 20, 2026

5  out of  5
rating by Sqxza YT
"Very easy to work with, i recently have gotten a quote for a vehicle i was interested in, Got my quote same day within 2 hours. have been in an accident with state farm and they figured out my issue like it was nothing. 10/10 will be staying with state farm."
We responded:
"We’re happy we could provide your quote the same day and help get your claim handled smoothly after your accident. We appreciate you and look forward to working with you again!!"
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Kelley Richards

April 8, 2026

5  out of  5
rating by Kelley Richards
"Jake is the most knowledgeable agent I have ever had the pleasure of working with. He is so patient and kind, especially with someone who makes as many changes as I do. Ask him about the State Farm Visa and how to get cash back on a bill that has to be paid anyway. State Farm pricing is comparable to all of the other big companies, believe me, I've checked. 12/29/25 Just had another great phone call with Abby. She is very patient and knowledgeable, helped with all of my questions."
We responded:
"Thank you, Kelley, for the kind words and the 5-star review! We are happy to help with your insurance and financial service needs and look forward to serving you for years to come!"
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Tera Mohler Troup

April 1, 2026

5  out of  5
rating by Tera Mohler Troup
"Avee was very friendly, patient and helped navigate through all of my questions. Definitely a great experience!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Avee was friendly, patient, and helpful throughout your experience. It’s our goal to make the process as smooth and positive as possible. We truly appreciate your kind words and look forward to assisting you again in the future!"
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Tricia Osterman

April 1, 2026

5  out of  5
rating by Tricia Osterman
"Avee was great to work with. Her communication with us about our policy was also great."
We responded:
"Thank you so much for your kind words! We’re truly grateful to be your auto insurance provider and are committed to continuing to provide you with excellent service. If you ever have any questions or need assistance, please don’t hesitate to reach out. We appreciate your 5-star review! "
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Josh Stevens

March 26, 2026

5  out of  5
rating by Josh Stevens
"Checking on policy updates and options. Avee was very helpful and full of helpful information
Thanks"
We responded:
"Thank you for taking the time to share your experience!! We’re glad Avee could assist you with your questions. We truly appreciate you choosing us for your auto insurance needs and look forward to continuing to serve you!"
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Michael Preston

March 12, 2026

5  out of  5
rating by Michael Preston
"Barb is an amazing customer service representative. She was very Informative and helpful with all the questions I had for her."
We responded:
"Thank you so much, Michael, for your 5-star review! We truly appreciate your trust and are always here to assist you with all your insurance needs. Looking forward to continuing to serve you!"
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Kevin Roby

March 2, 2026

5  out of  5
rating by Kevin Roby
"Checking on coverage for a rental and they were very helpful, thanks."
We responded:
"Thank you for your 5-star review! We’re happy to hear that Avee was able to assist you with coverage for your rental. We’ll be sure to share your appreciation with her. If you need any further assistance, feel free to reach out anytime!"
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Pruthvi Prakash

February 27, 2026

5  out of  5
rating by Pruthvi Prakash
"Great service! Especially Avee. She is very helpful, Quick and Friendly"
We responded:
"Hi Pruthvi!,

Thank you for the wonderful feedback! We’re so glad Avee was able to assist you with such speed and friendliness. It’s always our goal to provide helpful and efficient service for your vehicle and renter’s insurance needs. We appreciate your support and look forward to helping you again in the future!"
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Jon Karshner

February 26, 2026

5  out of  5
rating by Jon Karshner
"Was in and out quickly. No hassle, and getting my problem solved quick and easy. Would definitely recommend dealing with them."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that your experience with Jake Breakey State Farm was quick, hassle-free, and got your problem solved smoothly. We truly appreciate you choosing us for your auto and home insurance needs. Your recommendation means the world to us! We're always here to help whenever you need. Thanks again!"
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Joe DiDomenico

February 23, 2026

5  out of  5
rating by Joe DiDomenico
"Very friendly, knowledgeable and trustworthy with all of our insurance needs. Made a large block of time available and was always professional."
We responded:
"Thank you for the wonderful review! We're glad we could assist with your property, vehicle insurance, and financial planning. It was a pleasure to support you and make time for your needs. Please reach out anytime—we’re here to help!

"
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Ruth Covington

February 5, 2026

5  out of  5
rating by Ruth Covington
"Mazen did a great job"
We responded:
"Thank you, Ruth, for your 5-star review! Thank you for choosing us for your auto, home and life insurance needs! "